2015 Annual Report

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HomeStakeholder quotesHans Martens

Hans Martens

Market Research & Intelligence Manager, Schiphol Group

“First of all, I would like to say that I am proud to work for this airport and I know that many of my colleagues feel the same. Schiphol is a leading European airport and it gives me a great deal of satisfaction to be contributing to its success. As an employee, I feel that a sustainable employment policy is very important: after all, employees are a company’s key assets. So, select them carefully, put the right man or woman in the right place, make sure they can work efficiently and enjoy their work, give them every opportunity to develop and grow along with the company, and remain a caring employer.

One of the things I have always found fascinating is the extent to which our activities are interwoven with all the other parties at and around the airport; the airlines, Royal Netherlands Marechaussee, government, local residents and others. Good consultation and collaboration with all of these parties is essential if we are to create a sustainable future.

My personal message to Schiphol would be for the company to show its human side in everything it does, in addition to business efficiency. Show understanding and compassion. And above all: show passion. Over the next 100 years, continue to fulfil your role as a socially responsible company with the same level of enthusiasm.”